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Account Resolution Specialist-Early Stage Collector (100% remote)

Account Resolution Specialist-Early Stage Collector (100% remote)

Account Resolution Specialist-Early Stage Collector (100% remote)

Hyundai Capital America
Atlanta, GA 30339

Job details

Job Type

- Full-time
Account Resolution Specialist-Early Stage Collector (100% remote) - (22000002)


Role is 100% remote (candidates must be located in the ATL area)

Competitive pay-$17 an hour plus up to $1,400 in monthly bonuses!

Great benefits with very little out of pocket cost!

Car purchase discount!

Immediate 401k matching and vesting!

General Summary:

An early stage collector is primarily responsible for managing a queue of delinquent accounts from 30 to 59 days past due and taking some inbound calls. The main job function is to make contact with customers and through the negotiation of payment arrangements to bring the account current while complying with internal policy and procedures. The Collector I position is vital to overall company performance.

Essential functions of the position:
Manage a queue of accounts from 30-59 days delinquent
Contact customers via telephone and make arrangements to bring the account current
Document all actions taken on an account
Update customer information such as phone numbers, e-mail, and address
Perform light skip tracing including 411 and some Accurint reports
All other duties as assigned

Secondary functions of the position:
Basic computer skill – Knowledge of windows including word and excel
Strong communication skills – Ability to clearly communicate thoughts and ideas
Strong negotiation skills – Ability to negotiate mutually beneficial arrangements with a customer
Skip Tracing Skills – Ability to utilize 411, reverse lookup, and other skip trace tools
Strong listening skills – Ability to listen and understand directions

1-3 years of collections experience
Automotive collections or college degree preferred

Primary Location: United States-Georgia-Atlanta
Work Locations: Atlanta, GA 4100 Wildwood Pkwy Atlanta 30339
Job: Collections
Job Type: Regular
Job Level: Individual Contributor
Schedule: Full-time
Job Posting: Jan 3, 2022

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: 33.91381:-84.457954

• Post ID: 21566233

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