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Junior IT Support Specialist


Junior IT Support Specialist

Junior IT Support Specialist

ARCO a Family of Construction Companies
Atlanta, GA 30339

Job details

Job Type

Full-time
ABOUT YOU:
Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve business goals? Are you customer service minded? Do you act with integrity and hold yourself to the highest standards? If the answer is, “Yes!” then we have an exciting, long-term opportunity for you. Who are we? We are ARCO, a Family of Construction Companies.
WHAT WE CAN OFFER YOU:

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

  • Industry-leading performance-based bonus program
  • Generously funded profit sharing
  • Traditional and Roth 401k
  • Tuition reimbursement for associates
  • Scholarship for associates’ ren up to $28,000 per
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 1-week paid volunteer leave each year
  • 100% charitable match
  • Medical, dental, and vision insurance coverage
  • 100% paid 10-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.


From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

A DAY IN THE LIFE:
  • Hardware deployments and replacements, including workstations, laptops, tablets, and phones
  • Application installation and support (Outlook, Office Suite, Exchange Active Sync for both iOS and android, VPN, and other applications)
  • Hardware support (Windows 7 and 8 and 10, HP, Dell, Microsoft, A/V systems, and iOS and android mobile devices, printers, copiers) including basic modifications and repairs
  • Basic LAN, WAN, and Wi-Fi support and troubleshooting
  • Office 365 support and administration
  • Manage remote support tools (LogMeIn Rescue, RDP, VPN)
  • New computer/user set up in an active directory/Exchange environment
  • Purchasing and inventory
  • Interfacing between end users and various other technology professionals
  • Assist in researching and recommending new hardware and software
  • Occasional travel required
NECESSARY QUALIFICATIONS:
  • Bachelor’s in related field or equivalent experience, with 1-3 years related experience preferred
  • Ability to communicate clearly and professionally, both verbally and in writing
  • Pleasant, patient, and friendly attitude
  • Strong decision making and analytical abilities
  • Detail-oriented and organized
  • Excellent time management and multi-tasking skills in a fast-paced environment
  • Ability to work well within a team
  • Self-starter; flexible to take on new initiatives
MAKE YOUR MOVE:
We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 29 years of experience as design-build experts. We have completed over 4,000 design-build projects across 48 states and 29 major cities nationwide. We ranked #7 out of the top 100 design-build companies in the U.S. and #34 on the ENR Top 400 Contractors list of 2021. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO’s Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.

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• Mobile: NA

• Location: 33.89471:-84.46072

• Post ID: 21781125


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