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Systems Administrator


Systems Administrator

Systems Administrator

Intellegens, Inc
Atlanta, GA

Qualifications

High school or equivalent (Preferred)
Help desk: 3 years (Preferred)

Job details

Job Type

Full-time

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solution.

  • Monitor and respond quickly and effectively to requests received through the IT helpdesk
  • Provide technical assistance and support for incoming concerns and issues related to systems, software and hardware
  • Document internal procedures
  • Maintain daily performance of computer systems
  • Run diagnostic problems to resolve problems
  • Active Directory Administration
  • Group Policy Administration
  • Office 365 Administration
  • PC repair / troubleshooting / setup
  • Network Troubleshooting
  • Ethernet cable termination
  • Printer repair / troubleshooting / setup
  • Able to lift/carry 50lbs
  • Clean up computers
  • Train incoming staff
  • Report significant and recurring issues
  • Collect feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to customer to ease in troubleshooting

Preferred:

  • Familiar with Internet Security
  • Ability to create documentation in a non-technical format

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Experience:

  • Help desk: 3 years (Preferred)

Work Location: One location


Hiring Insights

Hiring for this role


• Mobile: NA

• Location: NA

• Post ID: 21767808


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