Home > United States > Georgia > Atlanta > administration office support

Patient Credit Balance Analyst

Patient Credit Balance Analyst

Patient Credit Balance Analyst

Independent Physicians Resource, Inc
Atlanta, GA 30328

Job details

Job Type


Job Title: Patient Credit Balance Analyst

Position Status: Full Time

Department: Billing


PaymentsMD is a leading Medical Billing company for Emergency, Hospitalist, Anesthesiology, and Radiology Medical services,

conveniently located off I-285 in Sandy Springs. Currently serving approximately 1,000 physicians, we support the financial

services for more than 2 million patients across the U.S. each year.

Our mission is to maximize the efficiency and performance of our healthcare providers and deliver unparalleled billing and

claim support to the patient. To achieve this, we implement leading-edge technology and provide our staff with the knowledge

to be successful. As one of the nation’s largest and fastest-growing physician services provider, we offer a competitive salary,

and benefit packages.


In performance of their respective tasks and duties all employees of PaymentsMD are expected to conform to the following:

  • Uphold all principles of confidentiality and patient care to the fullest extent.
  • Adhere to all professional and ethical behavior standards of the healthcare industry.
  • Interact in an honest, trustworthy and dependable manner with patients, employees and vendors.
  • Possess cultural awareness and sensitivity.
  • Execute and enforce all organizational policies.


Patient Credit Balance Analyst has the primary responsibility of engaging with Patient outreach and support to review, set up,

and complete any refund due to our clients as necessary. Review and verify information before submitting to request executive

staff for a credit. Route documents to appropriate internal and external teams for review as the last stop for adjudication and

review. Respond to inquiries or concerns from Billing Office via incoming telephone calls or email. Gather and compile data and

be an assistant to the team manager on any duties assigned outside of normal day-to-day functions


  • Ability to completely and accurately complete Credit Balance assignments for day-to-day function
  • Adheres to department benchmarks and productivity
  • Ability to organize and maintain excellent standards of processes independently
  • Effectively notice and report trends of issues that may be occurring in the billing system
  • Ability to work in a team environment and get along well with others in a fast paced and diverse environment
  • Motivation to bring company to the next level of excellence


  • High School Diploma or equivalent required.
  • Bachelor’s Degree in Healthcare Administration or related field a plus.
  • Minimum 2 years’ healthcare experience.
  • Proficiency with Microsoft Office.
  • Athena Collector System, Cedar, SalesForce CRM, Microsoft Office, and VeriNet experience a plus.


  • Vacation time accruals
  • Full Health Benefit Package
  • Generous Employer Contribution to Health Spending Account
  • 401(k) with employer contribution
  • Employee Assistance Program
  • Short Term/Long Term Disability
  • Wellness Program

Independent Physicians Resource, Inc. is committed to the principles of equal employment opportunity and strives to avoid all

discrimination. All qualified employees and applicants are entitled to equal opportunities and treatment regardless of race,

national origin, religion, sex, sexual orientation, gender identity, age, or physical or mental disability (subject to the ability to

perform essential functions of the job).

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21783127

Related Ads (See all)

Home | My Account | Contact | Privacy | Terms | Free Classifieds | Free ads
bedpage is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2022  bedpage