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International Operations Agent

International Operations Agent

International Operations Agent

Crane Worldwide
Atlanta, GA

Job details

Job Type

The International Operations Agent is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery. The individual will have contact with clients, carriers and potential clients on a daily basis. As such, he/she must be proactive in providing quality client service and have the ability to handle pressure and responsibility in a fast pace environment, in a timely and effective manner.

Essential Job Functions

  • Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world.
  • Prepares documents necessary to complete export, import and customs clearance process
  • Track and trace cargo as necessary to insure proper movement and delivery.
  • Provide accounting department with proper and correct billing information.
  • Communicate with clients regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
  • Communicate & correspond with other Company branches and agents for client satisfaction, and ensure excellent service execution.
  • Seek the most profitable mode of shipment, yet meet client's requirement for the movement of freight.
Other Skills & Abilities

  • Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
  • Must have strong verbal and written communication skills
  • The ability to work in a fast-paced environment.
  • Strong organizational skills are required, due to the high volume and demands of the position.
  • Strong knowledge of Microsoft word and excel
Education & Experience

  • High School Diploma or GED required.
  • Minimum 4 years related experience.
  • Minimum 3 years industry experience preferred.
Certifications & Licenses

  • Professional certification may be required in some areas.
Physical Requirements

  • Talking, hearing and using hands to operate computer equipment
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Job may require extended sitting or standing, use of standard office equipment.

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
  • Potential to earn a quarterly bonus
Come join the leader in logistics and take your career in the right direction.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information:

We are preparing to comply with the Biden Administration's mandate on COVID-19 vaccination. Please be advised that employment with the Company may be contingent upon your ability to provide proof of vaccination except in limited circumstances where you are eligible for a legal accommodation.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21804148

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