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Business Process Manager


Business Process Manager

Business Process Manager

JAS USA
Atlanta, GA 30328

Job details

Job Type


JAS USA Business Process Manager evaluates the effectiveness of current business processes, strives for innovation and continuous improvement. The goal is to increase productivity, add value and provide strategic support to all business units across JAS USA.

ESSENTIAL FUNCTIONS:
Proactively identify and prepare business cases for opportunities to improve processes in conjunction with process owners.

Guide the overall strategic direction of business process and system improvement opportunities, including governance and refinement of unified processes, reporting standards, and communication of findings.

Foster a partnership approach to working with the other business units across the organization and key business stakeholders.

Responsible to lead the testing of systems functional and technical enhancements and communicate status updates and/or results to the BPM Director

Adhere to data and systems governance, data integrity, and data security guidelines.

Provide accountability and management oversight on training sessions for business processes and system improvement subjects. Lead post-mortem assessment and sets parameters for monitoring implemented process and system improvements.

Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:
The incumbent will indirectly supervise one or more employees

QUALIFICATIONS:
Excellent organizational skills

Excellent written and verbal communication skills

Excellent presentation and interpersonal skills

Ability to effectively communicate with all levels of employees

Skilled in devising effective solutions to problems

Thorough knowledge of transportation industry logistics and freight forwarding

Strong computer skills including Microsoft Office suite

Detail oriented, able to multitask and meet tight deadlines

Self-motivated, able to work on a team and independently

Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others

EDUCATION AND EXPERIENCE:
High School Diploma or G.E.D. required

B.A. or B.S. degree in Business Administration, Management or Engineering related focus preferred

Master’s degree preferred

Five (5) plus years’ experience in Freight Forwarding industry required

Sound understanding of quality management systems preferred

ENVIRONMENT:
90% performed in climate-controlled internal office environment working under normal office conditions. Travel will be up to 50% required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

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• Mobile: NA

• Location: NA

• Post ID: 21821424


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