Regional Sales Manager
Regional Sales ManagerPGL
Atlanta, GA 30349
To meet or exceed the expectations of our clients, each and every time we are of service to them. To respond quickly and proactively to challenges, in order to facilitate a quick and positive solution. To unselfishly perform any job related task with appositive attitude and a high degree of accuracy. To help fellow team members in your department as well as other departments when they may need it. To build strong working relationships with our present client base.
- Plan and implement sales programs for PGL service offerings.
- Ensure activities are in accordance with the developed sales objectives.
- Ensure execution of the developed sales strategies, plans and advertising or promotional programs.
- Oversee Global Sales Team and Inside Account Executives in formulating standardized SOPs for customers.
- Maintain business development goals and objectives through KPI reporting, process documentation, CRM analysis, or training or safety records
- Supervise the work of logistics specialists, planners, or schedulers
- Responsible for managing the RFQ process and the continuous improvement analysis needed to implement and exceed our client’s expectations.
- Evaluate and provide analysis for new products and international market opportunities.
- Resolve customer complaints regarding sales and service.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
- Train the Global Sales Team and other business development roles on PGL global logistics strategies.
- Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Maintain business relationships with accounts and develop new opportunities.
- Ensure execution of the developed sales strategies, objectives, goals, and targeted revenue generation.
- Maintain contact with key markets by visiting and investigating the operations and local conditions.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Prepare sales forecasts
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
- Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services
- Any other Sales Management or Business Development related initiatives entrusted to you by the executive team.
- Discover global supply solutions for customers concerning transportation, logistics systems, imports or exports, or customer issues.
- Collaborate with other departments to integrate logistics solutions with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Discover global supply chain solutions utilizing comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
- Negotiate with customers to improve supply chain efficiency or sustainability while maximizing PGL margins.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers with customers.
- Recommend optimal transportation modes, routing, equipment, or frequency for customers.
- Analyze all aspects of customer logistics to ensure we are providing the most cost-effective or efficient means of transporting products or supplies.
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Consult with clients after sales or contract signings to resolve questions, concerns or potential problems and provide ongoing support.
- Providing guidance and information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Observing, receiving, and otherwise obtaining information from all relevant sources.
Education and Experience
Years of Experience: 7-10 Years experience with increasing levels of responsibility working directly for a 3PL / Freight Forwarding company
Education: Industry related degree and/or certification
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
Speaking — Talking to others to convey information effectively.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management — Managing one's own time and the time of others.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Coordination — Adjusting actions in relation to others' actions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision — The ability to see details at close range (within a few feet of the observer).
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Desktop computers
- Facsimile machines
- Laptop computers
- Special purpose telephones
- Multi-line telephone systems
- Compliance software
- Electronic mail software
- Enterprise resource planning ERP software
- Manufacturing resource planning MRP software
- Customer resource management CRM software
- Logistics and supply chain software (CargoWise ediEnterprise)
- Spreadsheet software
- Microsoft Excel and other office applications