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Enterprise Fraud Management Deputy Director – Fraud Policy

Enterprise Fraud Management Deputy Director – Fraud Policy

Enterprise Fraud Management Deputy Director – Fraud Policy

Truist Financial
Atlanta, GA 30309

Job details

Job Type


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Regular or Temporary:


Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role will provide leadership for Fraud Policy related to Deposit, Check, and Digital products. This role will have responsibilities for end to end fraud control processes and performance of associated fraud losses. Primary liaison for internal and external inquiries regarding fraud with the associated products.
In addition, this role will work across Truist’s Enterprise Fraud Management organization as well as key cross-functional stakeholders in technology, other lines of businesses, segments, channels and products.


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Lead definition of strategic efforts to continually improve key fraud control processes, which result in the reduction of fraud losses, improved operating efficiency/scalability and enhancements to client experience. Own relationship with key business partners in risk, product, technology, and other line-of-business organizations as appropriate Provides effective leadership in developing highly engaged, high performing team. Identify potential points of opportunities in policies, strategies, operational processes, technological construct or controls that are impacting the customer experience within the fraud prevention practices, costs and fraud control gaps. Lead the development of business valuations of the impact of change based on team or any other source of analysis. Drive change through direction, influence and education of fraud strategies, analysis, operations and control, partnering with technology, product and other partners to ensure end to end visibility and consensus on risk experience and expense tradeoffs. Work with stakeholders to understand distinct risk profiles, threat vectors and experiential targets to develop insights, modifications to approach or customer solutions where warranted. Develop and deliver compelling insights to be shared with stakeholders and internal executives regarding the performance and optimization of the network as it relates to fraud risk management. Interact with key stakeholders to understand business dynamics driving the need for change or evolution of the fraud control processes. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. Extensive cross-organization coordination including fraud operations, product & channel technology teams, strategy & analytics and cyber security


Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education or experience equivalent to a Bachelor’s degree Minimum 10+ years of related fraud risk management experience Strong understanding of bank products and services and an in-depth understanding of fraud and risk Proven track record of converting concepts to analysis for business case development Exceptional executive presence, written and verbal communication skills 2+ years experience with digital banking, payments and/or payment networks 2+ years experience with check and deposit processing operations

Preferred Qualifications:

SQL/SAS or comparable analytic coding certification Quality Control and/or Independent Testing development and management Process design or reengineering certification Extensive working knowledge of applicable laws and regulations including: UCC, Regulation E, FCRA, FACT Act, Regulation CC, BSA/AML Act, and NACHA Regulations; VISA, Mastercard, Zelle operating guidelines, and others Additional related education and/or experience preferred

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

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Hiring for this role

• Mobile: NA

• Location: 33.795567:-84.387215

• Post ID: 21856809

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