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Loan Servicing Manager

Loan Servicing Manager

Loan Servicing Manager

Georgia Banking Company
Atlanta, GA 30309

Job details

Job Type

Summary: The Loan Servicing Manager will be responsible for overall loan servicing operation management and oversight of the consumer, correspondent, and mortgage loan support staff.
Specific Job Functions:
  • Manage the processing, servicing, compliance, imaging, and customer service functions for the department.
  • Assures processes and procedures are efficient and compliant
  • Work with system providers to utilize applications to their fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance.
  • Analyze with system parameters to design to meet the needs of the lines of business in which the department supports.
  • Responsible for coordinating projects and implementation with consumer, correspondent, and mortgage lending departments.
  • Responsible for interviewing, hiring, training, and managing performance within the department; addressing complaints and resolving problems within the customer service standards of Georgia Banking company.
  • Primary contact for audit and risk requests and finding
Job Qualifications:
  • 7+ years of financial institution experience required.
  • 5+ years of experience in loan servicing, loan documentation, or risk required
  • 3+ years of supervisor and leadership proven experience in loan support
  • Detailed knowledge of lending products, specifically consumer, correspondent, and mortgage.
  • Experience in Horizon and Encompass is a plus
  • Excellent Microsoft Office Skills
  • Knowledge of consumer regulatory compliance and accounting requirements
Skills & Capabilities:
  • Excellent communication and relationship skills
  • Excellent project and process management
  • Ability to demonstrate initiative and ownership
  • Detail oriented and well organized
  • Ability to adapt to change
  • Ability to multi-task and prioritize
  • Desire to work in a team environment

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21915030

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