SearchLocation
Home > United States > Georgia > Atlanta > call centre customer service

Security Supervisor


Security Supervisor

Security Supervisor

Portman
Atlanta, GA 30303

Job details

Job Type

Full-time

For 62 years, Portman Holdings has been an innovator in the design and development of transformational hotel and office properties. We see opportunities where others see barriers. Founded in 1957, we developed the first wholesale trade mart and the first integrated hotel in Downtown Atlanta, when most people and businesses were fleeing to the suburbs. That small trade mart expanded to over 7 million square feet and became the Americas Mart. The firm grew into a fully integrated development practice that has developed hotels, retail space, apartments, and office buildings around the world; including the New York Marriott Marquis Times Square, San Francisco’s Embarcadero Center, and Shanghai Centre. Visit our home page at portmanholdings.com.

Position Summary: Responsibility for physical security operations and emergency response for 6,000+ occupants of 3 million s.f. Class A office/retail/parking complex. Direct supervision of up to 12 security officers and assisting with operational and administrative tasks of a 65-person hybrid security department.

Major Tasks, Responsibilities and Key Accountabilities

  • Direct Supervision of officers located on fixed and mobile posts.
  • Ensure policies are adhered to by all officers.
  • Ensure post orders are followed by all officers.
  • Apply Performance Management resources to coach and retain talent.
  • Managerial and Administrative duties as assigned.
  • Coordinate with Contract Site Administrator and Sr. Supervisor for efficient shift operation.
  • Prepare and follow rotation schedule to reinforce cross training.
  • Respond to and communicate building incidents and emergencies. Coordinates with Sr. Super. /Director and Property Management on all building functions and events.
  • Oversees off-duty police officers, communicates building incidents or events to officers.
  • Provides relief to fixed post positions for breaks in absence of contract site supervisor.
  • Visibly inspects property for security/hazards and submits written reports to property management.
  • Perform Life Safety, System Administrative, Lead Investigations, and Security Audit functions as required.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

Ability to communicate fluently in English using a two-way radio and telephone with articulate, clear diction. Maintain Certification in Standard First Aid, CPR and Blood Borne Pathogen. Basic knowledge of Georgia Criminal Code. High school diploma or equivalent. Some college preferred. Proficient in Microsoft Office and life safety & access control software systems with the ability to translate date in written and oral forms. Above average public relations skills. Must interact with public frequently. Must have excellent communication skills with ability to speak fluent English. Meet all Pre-employment security standards. Achieve a passing grade on the Certified Protection Officer exam within 90 days. Position requires the ability to stand for long periods of time with sedentary responsibilities. Management reserves the right to change the Duties, Tasks and Responsibilities as needed.

Additional Requirements:

  • Five years of security supervisory experience in hotel, retail or Class A office buildings.
  • Proficient with various Access Control software (JCI, ProWatch), Life Safety systems (Siemens, Simplex) and Elevator control systems (Otis, Kone)
  • Four-year college degree – Criminal Justice/Police Science preferred or four-year degree with commensurate job-related experience
  • Physical Security Professional (PSP) – Certified Protection Professional (CPP ) Preferred
  • CPR, First Aid and AED Certified
  • Highly organized with attention to detail
  • Proven ability to trouble-shoot and resolve problems as they arise
  • Proven ability to remain calm and effective in emergency situations
  • Effective communication skills – written and verbal – to include public speaking ability
  • Emotionally intelligent with excellent people skills with ability to manage and develop staff
  • Proficient in Windows Office Suite software and Microsoft Operating Systems maintenance
  • Working knowledge of Georgia Criminal Law, investigative and documentation procedures
  • Highly organized with ability to multi-task under stress
  • Must be able to clearly state background check, Fitness for Duty examination and proficiency for concealed permit
  • Position requires ability to walk, run, climb stairs, ladders and lift to 40 lbs.

Work Environment

A Shift Supervisor overseeing hybrid security department officing in the property management and leasing office. Downtown location, near public transportation. Office often has hectic pace. All members of property management team are expected to do whatever it takes to reach company goal of providing outstanding customer service. On call for afterhours communication through phone and/email. Subject to irregular hours, including weekends as needed.

Portman is deeply committed to building a workplace and global community where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Portman is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. Please contact us at 404-614-5082.


Hiring Insights

Hiring for this role


• Mobile: NA

• Location: NA

• Post ID: 21892923


Related Ads (See all)


Home | My Account | Contact | Privacy
bedpage is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2022  bedpage