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IT Quality Assurance Analyst (Hybrid)

IT Quality Assurance Analyst (Hybrid)

IT Quality Assurance Analyst (Hybrid)

Fisher & Phillips LLP
Atlanta, GA 30309

Job details

Job Type

IT Quality Assurance Analyst (Hybrid)

Fisher Phillips, a national employment and labor law firm that is renowned for its legal tech innovation, is seeking an experienced IT Quality Assurance Analyst. Our firm’s range of experience enables us to bring efficient and practical solutions to today's labor and employment law problems.

Fisher Phillips was recently named 2021 Law Firm of the Year by the American Legal Technology Awards and is a great destination for talented technology professionals.

Fisher Phillips is also a proud holder of the Mansfield Rule 4.0 Plus certification for elevating diverse lawyers to leadership roles and continues to be named in LA Business Journal’s “Most Admired Law Firms” for its role in elevating diversity and women’s initiatives.

Fisher Phillips was also named 2021 Law Firm of the Year by U.S. News for labor and employment litigation.

For more information about the firm, please visit us at our website at

Position Summary

The Quality Assurance Analyst teams with others within IT to ensure our projects achieve optimal benefit to Fisher Phillips and maximize the impact of the firm’s investment in our initiatives.

The QA Analyst leads our QA efforts in two ways.

First, the QA Analyst will have direct involvement in our biggest and most consequential projects and will therefore be a key member of the team and work closely with others. Direct involvement will span from iterative software development phases to one-time application launches and system upgrades.

Second, this is a new position and therefore a great opportunity to make a lasting difference through establishing and upgrading IT’s QA strategies, processes, measurements, and standards.

The QA Analyst reports to the Director of IT Innovation & Development but is involved broadly across various IT teams.

Primary Responsibilities

  • Champion Fisher Phillips’ quality assurance best practices
    • Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects.
    • With IT leadership, establish new and revised IT Quality Assurance practices and standards used for projects of all sizes and types.
    • Communicate QA best practices within the IT team and provide tools for others to use in smaller projects that do not require direct QA Analyst oversight.
    • Assist in the development of change control processes, practices, and guidelines for new and existing technologies.
  • Assume primary responsibility as QA Lead on the IT department’s largest and most consequential projects.
    • Custom software development products
      • Create and execute test plans and scripts that will determine optimal application performance according to specifications.
      • Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.
      • Make recommendations for improvement of applications to programmers and software developers or engineers.
    • Enterprise application and systems initiatives
      • Test new hardware and software upgrades to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.
    • All projects
      • Write test plans and scripts for tracking defects.
      • Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
      • Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
      • Communicate test progress, test results, and other relevant information to project stakeholders and management.

Position Requirements and Advantageous Skills

  • Education: technology degree and/or minimum 5 years of experience and demonstrated ability to manage the QA aspects of complicated projects effectively
  • Hands-on experience testing custom-developed software within an iterative SDLC
  • Strong knowledge of system testing best practices and methodologies
  • Experience as lead tester for a major application integration and/or major application product release
  • Proven data analysis, data verification, and problem-solving abilities.
  • Any of the following are not required but considered a plus
    • Experience designing, developing, and implementing quality assurance practices and driving adoption within a technology team
    • Fluency in programming languages, especially JavaScript
    • Experience working within both Agile and waterfall project methodologies
    • Experience testing hardware implementations and upgrades
    • Background in legal technology
    • Certifications such as CSTE, CSQA, ISTQB, and others
    • Training and/or experience with Change Management

Personal Attributes

  • Strong interpersonal and communication skills
  • Ability to properly prioritize work assignments
  • Demonstrate good time management skills to meet both internal and external deadlines
  • Effectively handle multiple assignments and/or deadlines while maintaining a professional demeanor and seeking assistance in a timely manner when needed
  • Display good judgment in handling confidential information
  • Hate missing deadlines
  • Effective at adapting your communication to the technical level of the person with whom you’re talking


Fisher Phillips offers a comprehensive benefits package for staff that includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k) and profit sharing, life insurance, long-term disability, and an employee assistance program. We also offer optional benefits such as critical care, accident and hospital indemnity insurance, a student loan refinancing program, life insurance for dependents, and pet insurance.

No relocation costs. Principals only; no calls please.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including birth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.

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• Location: NA

• Post ID: 21176135

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