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Human Resources Systems Analyst


Human Resources Systems Analyst

Human Resources Systems Analyst

IHG
Atlanta, GA 30346

Job details

Job Type


About us


Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.

We’re growing; grow with us.

The HR Systems Analyst serves as a subject matter expert (SME) related to HR business processes, systems functionality, configuration, data management, and capabilities. This position plays a lead role in the implementation and support of systems initiatives, working with internal teams to gather, validate, and configure business requirements with recommended solutions.


Your day to day


Strategic Business Partnership

  • Effectively partners with teams such as HR, Recruiting, Benefits, Payroll, Finance, IT, and others to provide support for requests such as enhancements, defects, and new functionality.
  • Participates in the ongoing requirements gathering, design, build, test, and deployment of new functionality or modules. Understands the importance of change management to facilitate the transition to new technology and processes.

Technical Leadership

  • Maintains technical and industry trend knowledge by participating in Vendor Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, etc.
  • Supports weekly and major bi-annual release management by conducting impact assessment, identifying potential business application, and presenting to business stakeholders to gather requirements of new functionality.
  • Performs research into problems, identifying opportunities to correct the situation, and seeks opinions and feedback on suggested solutions. Supports resolution to complex system problems, including unexpected results or process flows and implements the required configuration correction in a timely manner.
  • Review customer Alerts from vendor, and tests temporary solutions while issue resolution is being conducted by vendor. Update impacted populations, providing details to the issue, timeline of resolution, and instructions of business workaround until fix is implemented.
  • Configure and implement business process upgrades and enhancements, lead testing and data validation, and ensure that overall system performance is aligned with business objectives.
  • Addresses end-user support cases as assigned. Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service.
  • Create and update documentation for system implementation, upgrades, and modifications.

Project Management

  • Effectively communicates status of ‘in progress’ and pending work items or projects assigned to stakeholders.

What we need from you
  • Lead projects as defined by leadership, which includes: develop project plan, engage stakeholders, lead meetings, provide regular project updates, configure and test requirements, and adhere to project deadlines.
  • Lead projects as defined by leadership, which includes: develop project plan, engage stakeholders, lead meetings, provide regular project updates, configure and test requirements, and adhere to project deadlines.

Education

  • Bachelor’s degree or technical institute degree/certificate or an equivalent combination of education and work-related experience.

Experience

  • Required: 2-5 years of design and configuration experience in a leading HCM solution in functional areas including Recruiting, HCM, Time & Labor/Attendance, Talent, Payroll, Compensation, Security, Reporting and Integrations.
  • Preferred: HR operations, application implementation and maintenance in a global multi-divisional, multi-cultural organization.

Technical Skills and Knowledge

  • Significant experience within HR Core Systems applications and a proficient understanding of organizational business systems and processes
  • Ability to define, document, and update technical configuration of HCM functionality.
  • Configuration administration, application upgrades, and process management by defining, documenting, and enforcing system standards.
  • Ability to strategically demonstrate analytical and conceptual skills needed to develop efficient and effective solutions for a variety of sized, complex business problems.
  • Ability to demonstrate effective verbal and written communication skills to provide and explain functional and technical information to business partners, vendors, and management.
  • Ability to collaborate with Business SMEs and Technical SMEs to deliver large cross functional complex projects and initiatives


What we offer


We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans


Job Reference: USA20059

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• Mobile: NA

• Location: NA

• Post ID: 21192956


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