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Training Program Manager II (Remote)


Training Program Manager II (Remote)

Training Program Manager II (Remote)

Payscale
Atlanta, GA

Job details

Job Type

Full-time
Company Description


As the industry leader in compensation data and technology, Payscale helps organizations #getpayright. Payscale is the only technology solution for managing compensation that provides multiple streams of fresh, transparently curated and validated salary data. Combined with modeling engines that learn continuously and generate recommendations and insight, Payscale empowers HR to price jobs and adjust compensation to reflect real-time changes in the market — all on one trusted data platform. With Payscale’s Adaptive Compensation Advantage, teams operate with efficiency, focused on outcomes rather than manual data management. To learn how companies like The Washington Post, Perry Ellis International, United Healthcare and The New York Times rely on PayScale to attract and retain top talent, motivate and engage employees and plan their future workforce, visit payscale.com.


Job Description


The Programs and Enablement team ensures that Services and Customer Success team members have the knowledge and resources they need to create a committed, consistent, and connected experience for Payscale customers.

The Role:

The Training Program Manager II will report to the Manager of Enablement & Programs and will work across the Customer org to develop and execute training to support onboarding, new product and process launches and best-in-class customer experience. This individual will also play a critical role in internal communications around special programs and employee recognition. The ideal candidate will have a strong enablement background, project management skills, solid execution capabilities and engaging presentation skills.

Training & Enablement:

  • Work with your leader to align strategy and priorities for training needs across Customer Success, Support and Services

  • Manage onboarding for Customer org new hires

  • Develop the necessary training materials for live trainings and various training systems such as LevelJump, Highspot and Salesforce

  • Own metrics related to training effectiveness

  • Create/maintain assets related to new offerings and launches

  • Partner with Sales Enablement to ensure alignment in narratives and approach across the business

Programs:

  • Own customer org facing tools including license management and renewal management

  • Manage and improve upon employee recognition programs

  • Act as the customer organization internal communications liaison to ensure that training focuses and highlights from the business are shared broadly


Qualifications


Requirements:

  • Bachelor’s degree in business, marketing or related field with commensurate experience

  • 3+ years of training enablement experience

  • Experience developing and facilitating onboarding programs

  • Strong project management and execution skills

  • Ability and desire to work cross-functionally and collaboratively across Sales and the Customer org

  • Ability to learn quickly and work independently in a fast-paced environment

  • Exceptional presentation, communication and writing skills are a must


Additional Information


Benefits and Perks – The Highlights:

All around awesome culture where together we strive to:

  • Pursue excellence every day
  • Create customer value
  • Compete to win (and lose!) as a team

As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:

  • Regular virtual company meetings
  • Coffee chats
  • Table for 4 Executive conversation
  • Spirit Week
  • Pulsing tools for continuous conversations to drive performance and career growth
  • Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
  • Access to top notch learning courses for all employees through LinkedIn Learning
  • As well as constant re-evaluation of what our employees need to be successful at work!

Our more standard benefits include:

  • Discretionary Paid Time Off – Giving employees the flexibility they need to rest, relax and recharge away from work
  • 15 paid holidays including Independence Week, Juneteenth and World Mental Health Day
  • 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
  • Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
  • FSA and HSA options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
  • Company Paid Short Term Disability, Long Term Disability, and Life Insurance
  • Comprehensive Paid Parental / Adoption Leave program
  • 401k program with fully vested, immediate company match

Additional highlights:

  • Voted Seattle’s and Boston’s best places to work according to Built In 2022.
  • Voted one of Seattle’s companies with the best benefits according to Built In 2022.

Equal Opportunity Employer: We embrace equal employment opportunity.

PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.


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Hiring for this role


• Mobile: NA

• Location: NA

• Post ID: 21435761


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