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Partner Advocate

Partner Advocate

Partner Advocate

Atlanta, GA 30318

Job details

Job Type


We've been changing the game since 2013, and we're not taking our foot off the gas now! Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings and set ambitious goals in everything we do. If you are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. At Carvana, our customers can hop online to...

  • Search and browse our inventory of over 20,000 vehicles that we own and certify
  • Narrow down search results using highly intelligent filtering tools/components
  • View vehicle details, Carfax reports and 360 rotating studio images for every vehicle
  • Secure financing in minutes using Carvana's in house service or their own bank
  • Interact with GUI components to easily customize loan length, down payment and monthly payment
  • Generate, upload and eSign all documents online (no ink necessary)
  • Schedule front door delivery or pick up at one of our vending machines
  • Trade in their existing vehicle or just sell it to Carvana (no purchase necessary)


Carvana is hiring a Partner Advocate to join our Atlanta team! Partner Advocates develop processes, reporting, and strategies that ultimately help our strategic partners succeed. Daily responsibilities include report generation, training, performance tracking, issue management, partner onboarding and much more!

Additional duties working as a Partner Advocate include, but are not limited to;

  • Receive in-depth training and be ready to start communicating with partners only days from starting.
  • Own and manage a partner portfolio.
  • Become an expert in using relationship management tools to routinely provide expert level intelligence and advice to Carvana partners.
  • Utilize intelligent questions to speak knowledgeably with decision makers such as GMs and business owners.
  • Skillfully develop relationships and drive growth with new partners.
  • Oversee monthly reporting and quarterly reviews for your own portfolio of partners.


  • Bachelor's Degree required
  • Have a heightened sense of urgency, a heightened attention to detail and overall commitment to excellence
  • Excellent written and verbal communication skills including ability to lead large presentations
  • Previous customer success and/or client management experience
  • LOVE change
  • Have an enviable level of integrity
  • Be a self–starter and comfortable in autonomous environments
  • Familiarity with Salesforce Sales/Service Cloud and/or Google G Suite


  • Enjoy building and developing relationships with impact targets
  • Are good at influencing others
  • Can build reports and communicate their meaning
  • Can build and maintain a schedule of regular customer touch points
  • Can find indicators in data that predict future positive or negative change


Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21458273

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